itbchOriginal post
Web Developer
Hello! I need some help with my Appwrite Cloud project.
Project ID: 6878bf3f003760131a6d
Custom Domain: api.hustleproof.app
Problem: I have correctly configured the CNAME record for my custom domain and successfully verified it in the Appwrite console.
However, the correct SSL certificate has not been provisioned. An online SSL checker confirms the server is presenting a default certificate with the common name t.sni-820-default.ssl.fastly.net instead of one for my domain. This is causing a net::ERR_CERT_COMMON_NAME_INVALID error.
Can you please check on your end why the correct certificate is not being provisioned and served for my custom domain? Thank you!
Summary
Developers are having trouble provisioning SSL certificates for a custom domain on Appwrite Cloud. The user is asking for help creating a ticket from the console. They verified the CNAME record in the console but the SSL certificate being served is incorrect, causing an error. The solution is for the support team to investigate why the correct certificate is not being provisioned for the custom domain.