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FRANKFURT SERVER ERROR 500
Server is down..
Cant contact support (even got error on submitting)
TL;DR
Developers experiencing server error 500 in Frankfurt. Users suggest checking network logs and project ID. Request for a 24/7 contact number. Status page conflicting reports, showing database up but users unable to contact support or access server.
Solution: Primarily check network logs for http response body. If no resolution found, seek a priority support connection.status page says it up again... but
{ "message": "Server Error", "code": 500, "type": "general_unknown", "version": "1.7.4" }
cant trust statuspage
statuspage says database is up
cant contact support
djesus. what to do
is there not a 24/7 number we can call?
Odd... Cloud seems to be fine for others. What's your project id?
Are you able to look at the network logs to see what the http response body is?
Let me know if you're interested in priority support and I can connect you with someone to discuss further
