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Custom Domain Error

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  • Self Hosted
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Fintyhive
10 Jun, 2025, 04:50

I faced issues when trying to add a custom domain to Appwrite Sites. The DNS is configured correctly (verified via nslookup), but the domain verification button gets stuck in gray/loading state and never completes.

The browser console shows a JavaScript error: Cannot read properties of undefined (reading 'domains’)

See attached errors.

I'm on self hosted Appwrite 1.7.4 (recently installed, it wasn't migrated from older version).

Thanks for your help.

TL;DR
Developers facing issues adding custom domain to Appwrite Sites, despite correct DNS configuration. Domain verification button stuck in loading state with JavaScript error 'Cannot read properties of undefined (reading 'domains'). Running self-hosted Appwrite 1.7.4. Solution: This issue may be due to bugs in the current version. Try updating to the latest stable release to resolve the problem.
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