Tried to upgrade account, was charged twice ($30), but still getting error that I need to upgrade

Hello, from the appwrite console last week I re-activated some of my old project and published them, yesterday I checked and none of the apps were working, now ...

Is there is a way to download appwrite Docs ? Because appwrite skill isn't enough to give the agent full understanding about how appwrite works (I noticed this ...

My nephew signed up with my CC without my permission and has forgotten the password to the account. I can't for the life of me get a hold of anyone at appwrite....