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Unable to upgrade to Pro plan

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mnezo
10 May, 2025, 12:32

I wanted to create an account on a Pro plan. In the onboarding flow, at the "create organization" step, I added a credit card and when I press the CTA I get the following error message (see attached).

I tried 2 credit cards already (one by my local bank, another by revolut) - both throw the same error.

I figured there must be a bug in the "create organization" flow so I went with the free plan and tried to "Upgrade", but I get the same errors once again.

Need help please!

TL;DR
Developer trying to upgrade to Pro plan in onboarding flow but encountering error messages when adding credit card in "create organization" step. Multiple credit cards tried but same error. Cannot upgrade from free plan either. Possible bug in flow. Need assistance resolving the issue.
D5
10 May, 2025, 14:35

But you're currently in the free plan?

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