After entering card details and attempting to change the tariff plan, the following error appears:
The provided mandate has a different payment method than the one provided on the PaymentIntent.
TL;DR
Developers having trouble upgrading to a PRO plan due to a billing error mismatching payment methods for the mandate and PaymentIntent. The support recommends creating a ticket through the console for assistance with this billing-related issue.
D5
9 May, 2025, 12:45
Please, create a support ticket through the console. Unfortunately the community can't solve billing-related issues 😦
D5
9 May, 2025, 12:46
If you're in the free plan, tell me
mr4erep
9 May, 2025, 12:50
yes i am on free plan, but i got 50 credit, and now I had access to support tickets