WebStorage

I don't understand why it doesn't accept the image

Apr 18, 2025, 15:00

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victorgxnOriginal post

Web Developer

Apr 18, 2025, 14:07

The error says image transformator is blocked, but I am sending an image in the format I have specified that can be sent.

Summary

The issue is likely related to the free plan not supporting the getFilePreview method. Use getFileView instead for getting the file URL. Ensure correct bucket access and that the image format matches the specified one. Avoid transformations to prevent the 'image transformator is blocked' error.

victorgxn

Web Developer

Apr 18, 2025, 14:07

The image I am trying to send is a jpeg.

victorgxn

Web Developer

Apr 18, 2025, 14:09

I don't do any transformation

victorgxn

Web Developer

Apr 18, 2025, 14:12

And as far as I can see the image if I enter the bucket correctly but i get 403

victorgxn

Web Developer

Apr 18, 2025, 14:14

but it was not added correctly in the other collection.

victorgxn

Web Developer

Apr 18, 2025, 14:14

Axistro

Apr 18, 2025, 14:15

That was because you might be using getFilePreview method?

Axistro

Apr 18, 2025, 14:16

In free Plan getFilePreview is not Available.
So
You need to use getFileView if you were trying to get the file url

I don't understand why it doesn't accept the image

Need support?_