nbquochuyOriginal post
Web Developer
Hey Appwrite team 👋
I hope you're doing well. I wanted to follow up regarding a refund request I submitted a while ago.
I was accidentally charged for the Pro plan after my free trial ended — I forgot to cancel it in time. I reached out via email on 04/04/2025, but I haven’t received any response yet.
Could someone from the team please check on this for me? I’ve already canceled the subscription, and I’d really appreciate any help with the refund process 🙏
Thanks in advance!
Summary
Developer needs a refund for an accidental charge after forgetting to cancel the Pro plan free trial. Support was contacted via email on 04/04/2025 but has not replied yet. Developer requests the team to check on the refund process.