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Critical Issue: Unable to Access Appwrite Services (401 Error)

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basstea66
18 Dec, 2024, 09:45

Hello, I am experiencing a critical issue when trying to access Appwrite resources both via the Node.js SDK and directly through the Appwrite console. Specifically, when I attempt to use features like "auth", "databases", or similar services via the Cloud or the API, I receive the following error message:

401 Access to this resource is blocked.

This issue occurs consistently in both scenarios (SDK and console) and is severely impacting my production app. My users are unable to access the app, and we are incurring significant financial losses as a result.

Please assist me in resolving this issue as quickly as possible. It is urgent for us to restore full functionality to our app.

Thank you in advance for your prompt support!

TL;DR
Developers experiencing critical issue accessing Appwrite services due to 401 error. Impacting production app and causing financial losses. Urgently seeking resolution. Solution: Share project ID for further assistance.
Christy Jacob
18 Dec, 2024, 09:52

Hey @basstea66 can you please share your project ID ?

basstea66
18 Dec, 2024, 09:53

66f56b39000cd1314605

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