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Unauthorized Charge After Appwrite Pro Free Trial

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mustaffa
10 Dec, 2024, 15:46

I was using Appwrite Pro credits worth $100, which were valid until November. During this period, I was exploring Appwrite's services. However, I recently noticed that an amount of approximately 30$ was debited from my account in December without any prior notice or permission. I have not been using any Appwrite services since the end of my free trial.

Could you please investigate this matter and provide a resolution? I would appreciate any assistance you can offer to rectify this situation.

Also Please remove my card and payment details from the console

Attached screenshot is the proof of usage

TL;DR
Developer used Appwrite Pro free trial credits worth $100 until November. Noticed an unauthorized charge of $30 in December. Requested investigation, resolution, and removal of card/payment details from Appwrite console. Attached proof of non-usage.
mustaffa
10 Dec, 2024, 15:51

Invoice

mustaffa
10 Dec, 2024, 15:57

@Steven

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