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Project After Restored Backup, Users cannot access and all the Auth flow is not working properly

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Tin Chu
15 Nov, 2024, 16:21

Here is the Project ID: 671aac9f00078e18b621, for some reason after the restore, is not working correctly. Data is there, but is not accessing.

TL;DR
Developers restored project backup but users cannot log in, authentication flow not working properly, and users cannot be deleted. Error message shows "invalid user or password." Database is checked for the project ID `671aac9f00078e18b621`.
Tin Chu
15 Nov, 2024, 16:22

@Christy Jacob here is the thread.

Christy Jacob
15 Nov, 2024, 16:31

alright let me check your project on the database give me a few mins

Tin Chu
15 Nov, 2024, 16:34

thanks

Christy Jacob
15 Nov, 2024, 16:36

I can see that you have around 15 users , is that correct ?

Steven
15 Nov, 2024, 16:53

what do you mean "not accessing"? What exactly are you doing and what error are you getting?

Tin Chu
15 Nov, 2024, 16:56

yes that is correct

Tin Chu
15 Nov, 2024, 16:56

they are trying to log in, and the response is invalid user or password

Tin Chu
15 Nov, 2024, 16:56

also, when I try to delete a user, the user cannot be deleted

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