payment failed

I have an issue regarding my payment. I'm using the same debit card for other online subscription but not sure whats the cause of the error.

Did you create a support ticket via the Appwrite Console?

not yet sir.

Please do that

okay sir

error in creating ticket sir

Eek I'll look into this soon

thanks sir

hmm i couldn't reproduce. what did you do exactly?

or check the network logs from the browser dev tools to see what the error is?

is that the form to submit a ticket sir?

yes correct

this are the screenshots sir

by the sir, after putting in my profile Name field, it now works. so creating ticket successful but I don't know the ticket number

I believe you received a response already and we're waiting for a response from you