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Not Getting the SMS on Phone Number

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Arif Qayoom
6 Jul, 2024, 18:32

Hi, after the previous downtime of Appwrite, when I try to login with Phone number, I am not able to recieve any sms

This is the Problem from server side

TL;DR
Developers are unable to receive SMS on Jio phone numbers, while Airtel numbers are working fine post Appwrite downtime. Support request created with provider to investigate the issue further.
Steven
6 Jul, 2024, 18:39

Please DM me the phone number that did not receive the SMS and the timestamp you expected the SMS to arrive

Arif Qayoom
6 Jul, 2024, 18:42

+916**#**281 (Jio Company)

Time stamp Used 1minute

While I am able to recieve sms on other Numbers like Airtel.

Problem is with all Jio Numbers only

Steven
6 Jul, 2024, 18:47

you have another Jio number that didn't work?

Arif Qayoom
6 Jul, 2024, 18:48

Yes I was trying with other Jio Numbers also but I am not able to recieve

Steven
6 Jul, 2024, 18:49

what's another number?

Arif Qayoom
6 Jul, 2024, 18:50

+91 7********39

Steven
6 Jul, 2024, 18:51

our logs indicate the SMS were delivered...but let me create a support request with the provider

Arif Qayoom
6 Jul, 2024, 18:52

yes Please... I am not able to recieve the code, is showing there on my personal Number 6006635281 the same status?

Arif Qayoom
6 Jul, 2024, 18:57

@Steven please update me, I have to delete my personal number later onπŸ˜‚

Steven
6 Jul, 2024, 18:59

yes same. is this Jio?

Arif Qayoom
6 Jul, 2024, 18:59

yes this is jio!

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