Error: AppwriteException: Collection with the requested ID could not be found

import { ID, Query } from "appwrite";
import { databases } from "$lib/appwrite";
import type { FormState } from "$lib/configs/CompanyForm";

const DATABASES_ID = import.meta.env.VITE_APPWRITE_DATABASES_ID;
const COLLECTION_ID = "steps";

const createFormService = () => {
    async function getFormStore(email: string) {
        try {
            const response = await databases.listDocuments(DATABASES_ID, COLLECTION_ID, [
                Query.equal("email", email)
            ]);

            // if fetched formStore exists
            if (response.total > 0) {
                return response.documents[0];
            } else {
                return null;
            }
        } catch (error: any) {
            throw new Error(error);
        }
    }

    async function updateFormStore(formStore: FormState) {
        const exist = await getFormStore(formStore.user.email);

        if (exist) {
            await databases.updateDocument(DATABASES_ID, COLLECTION_ID, exist.$id, formStore);
        } else {
            await databases.createDocument(DATABASES_ID, COLLECTION_ID, ID.unique(), formStore);
        }
    }

    return {
        getFormStore,
        updateFormStore
    };
};

const formService = createFormService();

export default formService;