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stuck at processing

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Babyo7_
16 Apr, 2024, 15:28

still stucked any solution?

TL;DR
Developers are experiencing issues with processing and attribute creation in their project due to ongoing maintenance. The team is aware of the problem and advises waiting for maintenance to finish, which might take around 9.5 hours. Currently, there is no solution, but developers are advised to recreate the collection after maintenance is complete.
Steven
16 Apr, 2024, 15:33

Let me check

Steven
16 Apr, 2024, 15:35

What's your project id?

Babyo7_
16 Apr, 2024, 15:37

65c15bc8bfb586129eb4

Steven
16 Apr, 2024, 16:26

we don't see any errors, but it's definitely not actually processing anymore

Steven
16 Apr, 2024, 16:32

you can try deleting the attributes...im pretty sure it's going to end up as stuck though 😬

Babyo7_
16 Apr, 2024, 16:44

not working

Babyo7_
16 Apr, 2024, 16:45

still processing and getting attribute limit exceed

Steven
16 Apr, 2024, 17:08

what do you mean not working?

Babyo7_
16 Apr, 2024, 17:18
Steven
16 Apr, 2024, 17:20

What do the browser network logs show when you try to delete?

Babyo7_
16 Apr, 2024, 17:28

IT SEDNING "{}"

Babyo7_
16 Apr, 2024, 17:30

when trying to update { "message": "The requested attribute is not yet available. Please try again later.", "code": 400, "type": "attribute_not_available", "version": "0.12.151" }

Steven
16 Apr, 2024, 17:30

i see. interesting

Steven
16 Apr, 2024, 17:32

wha? what do you mean?

Babyo7_
16 Apr, 2024, 17:33

when deleting it sending a empty payload

Steven
16 Apr, 2024, 17:34

What's the response?

Babyo7_
16 Apr, 2024, 17:34

204

Steven
16 Apr, 2024, 17:36

would you please try again?

Babyo7_
16 Apr, 2024, 17:37

tried

Babyo7_
16 Apr, 2024, 20:21

? any solution still processing

Steven
16 Apr, 2024, 21:21

ya it's not really procesing. the status should be stuck.

There's nothing you can do about the attribute right now. I'm going to talk to the team about imrpovements to how we handle stuck attributes, but for now, any chance you can recreate the collection?

Babyo7_
16 Apr, 2024, 22:41

No i tried every collection attribute showing pending states when creating attribute or deleting any attribute from collections

Steven
16 Apr, 2024, 23:39

sorry. there's some maintenance going on your project right now which is probably why you're seeing this problem...we didn't expect the maintenance to impact your project like this, but you'll have to wait for the maintenance to finish. it might take 9.5 hours or so for the maintenance to be done. after that, would you be able to recreate the collection?

Babyo7_
17 Apr, 2024, 07:03

okay

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