Payment Method not found - Threads - Appwrite

Skip to content

Payment Method not found. You need to setup your payment method to continue access to your project and resources.

but my details its already on the cloud, i dont understand this

TL;DR

Developers are experiencing issues with their payment methods in the Cloud console. Organizational/project ID can be found in the URL at `https://cloud.appwrite.io/console/`. A workaround to the issue is refreshing the page. There is concern about the removal of the $30 promo credit. The need to set up a payment method to access resources is highlighted.

cc @Christy Jacob

Hey @Zionnite could you please refresh and check if the issue still persists?

and by the way, the 30 USD promo given to us during the init week has been removed from my credit, what happen to the 30 usd??

thats not expected and sounds like a bug. We will investigate. Don't worry. Can you share your organization ID ?

okay, just refereshed and it worked

how about your credits? Are they back ? Or is that still an issue ?

no

but is there a way to top up my account??

i want to do that asap

just to be sure, organization Id is same as project id, right?

No, you can find your org ID from the URL when you visit https://cloud.appwrite.io/console/

organization-658018da865435f02bd4

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Get premium support

Join Appwrite Pro and get email support from our team.