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REST API - Limit reached error even after upgraded my Org from Free to Pro plan.

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vinay5667
15 Feb, 2024, 10:09

REST API - Limit reached error even after upgraded my Org from Free to Pro plan.

Org ID: organization-648ddef2150a9ee1f10d Proj ID: 648ddef24aa4b8a6579e

{"code":402,"type":"exceeded_bandwidth","response":{"message":"Bandwidth limit for your organization has exceeded. Please upgrade to higher plan or update budget cap.","code":402,"type":"exceeded_bandwidth","version":"0.12.87"}}

Can anyone please look into this issue asap.

TL;DR
Developers are experiencing a "REST API - Limit reached error" even after upgrading their organization from a free to a Pro plan. They suspect a caching issue from AW - TTL. One developer mentions that their credit card payment was successful but they were asked to add a debit card as well. Another developer believes that debit cards don't work well with Stripe. The issue was resolved for the original poster, but they ask if others have tried upgrading with a debit card. They also provide the organization and project IDs. The error message received is that the bandwidth limit for the organization has been exceeded and they need to upgrade to a higher plan or update
vinay5667
15 Feb, 2024, 10:10

REST API - Limit reached error even after upgraded my Org from Free to Pro plan.

Muniraja
15 Feb, 2024, 10:11

@vinay5667 Hi, which card did you use to upgrade to a pro plan ?

vinay5667
15 Feb, 2024, 10:11

HSBC Credit Card

Muniraja
15 Feb, 2024, 10:11

Did you try with debit card ?

vinay5667
15 Feb, 2024, 10:12
vinay5667
15 Feb, 2024, 10:13

0$ payment verification was a success & I got an email also that I upgraded to Pro Plan.

vinay5667
15 Feb, 2024, 10:13

What else needed from my side?

vinay5667
15 Feb, 2024, 10:15
Muniraja
15 Feb, 2024, 10:16

I'm not from the appwrite team, I'm also a user who got the same issue, I'm trying to upgrade to pro plan , but I don't have a credit card. Debit cards are not working well with stripe.

I just wanted to know whether you have tried with debit or not.

vinay5667
15 Feb, 2024, 10:17

Credit card is success, then why again I need to add debit?

vinay5667
15 Feb, 2024, 10:21

Never mind. It's working now.

I think the cache issue from AW - TTL is one hour I guess - may be 🙂

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