AccountsCloud

Can't pay: "Proccessing problem".

Jan 24, 2024, 22:00

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RondOriginal post

Rank 1: Thread

Jan 24, 2024, 21:22

I enter my credit card information and It doesnt let me pay, why?

Summary

Summary: Developer is experiencing issues with processing payment, specifically with a MasterCard. They have tried refreshing the page and pressing the pay button multiple times, but the error message persists. They question whether using a different payment method or going back and trying again would help. Solution: The developer is advised to try using a different payment method or go back and retry the payment process.

Drake

Jan 24, 2024, 21:32

Maybe go back and try again? Or try a different payment method?

Rond

Rank 1: Thread

Jan 24, 2024, 21:34

I use an international credit card (mastercard).

Rond

Rank 1: Thread

Jan 24, 2024, 21:35

I pressed pay 20 times, it still gave me the same error message

Rond

Rank 1: Thread

Jan 24, 2024, 21:36

Okay

Drake

Jan 24, 2024, 21:36

I've heard of some problems with MasterCard. Do you have a different card?

Rond

Rank 1: Thread

Jan 24, 2024, 21:36

I hit refresh and I see that it added my credit card details, but it didn't update the screen.

Drake

Jan 24, 2024, 21:36

I don't mean to stay on the same page and press it again. Did you go back to the previous step and try again?

Rond

Rank 1: Thread

Jan 24, 2024, 21:36

or forwarded me to a success page

Rond

Rank 1: Thread

Jan 24, 2024, 21:36

Yes, after refreshing it worked

Rond

Rank 1: Thread

Jan 24, 2024, 21:36

Thank you

Drake

Jan 24, 2024, 21:36

Cc @Christy Jacob

Drake

Jan 24, 2024, 21:37

Oops never mind Christy

Rond

Rank 1: Thread

Jan 24, 2024, 21:37

Appreciate your help

Rond

Rank 1: Thread

Jan 24, 2024, 21:37

how do I close this issue?

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