WildAnimalOriginal post
Rank 2: Process
I had configured smtp in .env file, and it works well. But I want to edit email template in console page, and system tell me I must set the smtp infomation in console page first. When I set the smtp in page, there is an error message: Could not connect to SMTP server. But I inputed the same information with .env smtp info. What is wrong? Apprite version is 1.4.9.
Summary
The user is unable to connect to the SMTP server while setting up SMTP in the self-hosted console. They have already configured SMTP in the .env file and it works fine. However, when they try to edit the email template in the console page, they are prompted to set the SMTP information in the console page first. When they input the same information as in the .env file, they receive an error message saying "Could not connect to SMTP server." The apprite version is 1.4.9.
Solution: Check if the SMTP secure environment variable is correctly set.