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Server Error when deleting database document in collection

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  • Self Hosted
  • Databases
  • Web
LKW
30 Oct, 2023, 09:52

When I try to delete a document from the users database I have, I just get an error which says Server Error. Here are the logs from the console.

DELETE https://appwrite.poena.wilkin.studio/v1/databases/653e3784a84b4c91b0fb/collections/653e37db43cec6d3371a/documents/653e7be5d85da3f14bd8 500 (Internal Server Error)

How can I force delete it?

TL;DR
The user encountered a server error while trying to delete a document from their database collection. They have shared logs from the console that indicate an internal server error when making the delete request. The URL of the failed request is provided. Solution: There is no specific solution mentioned in the thread. However, the user could try the following troubleshooting steps: 1. Check if the document being deleted already exists or has been deleted. 2. Verify if there are any issues with the relationship fields in use. 3. Share the query used to delete the document for further analysis. 4. If running Appwrite in Docker, make sure it is properly configured
Ryan
30 Oct, 2023, 09:53

Do you have any logs from the Appwrite server? You should be able to get more detailed logs that can help us to figure out what's happening

LKW
30 Oct, 2023, 10:10

How can I get the logs?

Ryan
30 Oct, 2023, 10:11

Are you running Appwrite in Docker?

LKW
30 Oct, 2023, 10:16

I don't think so - I'm just running it on the Appwrite Cloud Beta

LKW
30 Oct, 2023, 10:16

I access it through cloud.appwrite.io

Ryan
30 Oct, 2023, 10:20

Ah right okay, are you able to share the query that you are using to delete the document?

LKW
30 Oct, 2023, 10:23
LKW
30 Oct, 2023, 10:23

Thanks for helping!

Ryan
30 Oct, 2023, 10:26

This looks like it could be an issue with the relationship fields that you're using, do the documents that are in the relationship fields still exist or have they been deleted already?

LKW
30 Oct, 2023, 10:32

I think they already exist - but some have been deleted

LKW
30 Oct, 2023, 10:32

Is it an issue where when it's trying to delete something that's already been deleted?

Ryan
30 Oct, 2023, 10:33

That's what it's looking like to me but I'm not 100% sure. Are you able to paste the URL that the failed request is going to? It'll give us an idea as to which collection and document it's having a problem with

LKW
30 Oct, 2023, 10:35

Hey @Ryan it must be you - it's deleting now

LKW
30 Oct, 2023, 10:35

how weird

LKW
30 Oct, 2023, 10:35

i mean, you saw it failing, but it's working now!

LKW
30 Oct, 2023, 10:36

thanks - i guess?

Ryan
30 Oct, 2023, 10:36

Yeah, it could have been an outage on the cloud beta, but I guess if it's working now then great!

LKW
30 Oct, 2023, 10:53

Thanks 🙂

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