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[SOLVED] Not able to delete projects

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Abhijit
18 Oct, 2023, 04:48

I am not able to delete my project it is giving me 500 error.

TL;DR
User is reporting that they were unable to delete their projects and experienced server errors. They share the project IDs causing the issue. The support agent asks for additional background information. User confirms that they only refreshed the page and did not do anything else. The support agent suggests they will look into it on Monday and offers to be reminded. User thanks the support agent. Support agent later confirms that the issue has been resolved.
Drake
18 Oct, 2023, 04:55

Can you provide some background/context for what happened?

What's your project id?

Abhijit
18 Oct, 2023, 05:18

Yes, I refreshed the page, but when I try to delete the project, it gives me the error, I am getting it for two more, I Will share with you, all the project ids.

Abhijit
18 Oct, 2023, 05:21
  1. 652ecc799d41909c6991
  2. 652ecc8d87986164d129
  3. 652ecd253b9a1fcd8fc7
  4. 652ed04b4df21ae8b83b
  5. 652ed1964b5baac5a71c
Abhijit
18 Oct, 2023, 05:21

these are the five, mostly I got server errors for those, I want to delete those all.

Abhijit
18 Oct, 2023, 05:22

Thank you for reaching out appreciate your help 🙂

Drake
18 Oct, 2023, 15:23

what happened before?

Abhijit
19 Oct, 2023, 06:29

Hello steven, it is still not getting deleted.

Drake
19 Oct, 2023, 18:16

yes because i haven't done anything...

Drake
19 Oct, 2023, 18:16

im trying to understand the root cause so could you please provide additional background information

Abhijit
20 Oct, 2023, 09:38

Root cause is simple, I tried to create the project, but refreshed it , not when I try to delete those projects, it is giving me the status 500 and not able to delete those. settings not visible for those projects.

Drake
20 Oct, 2023, 17:41

All 5 happened like that? all 5 were created at the same time? when was it?

Abhijit
21 Oct, 2023, 04:49

No they were created at different intervals, but yes all 5 are showing the same, but the later one the 6th one is working fine, I created it after few hours

Drake
21 Oct, 2023, 04:51

That's for the context...I'll look into deleting the projects on Monday or something. Feel free to remind me then

Abhijit
21 Oct, 2023, 18:07

sure sure, no issues

Drake
23 Oct, 2023, 16:43

these have been deleted

Abhijit
24 Oct, 2023, 12:32

Thank you so much, why wasnt I able to delete it ?

Drake
24 Oct, 2023, 14:55

they were in an inconsistent state

Abhijit
24 Oct, 2023, 20:25

was it a issue from your side ?

Drake
24 Oct, 2023, 20:36

yes

Abhijit
25 Oct, 2023, 15:40

Thank you for the resolve

Drake
25 Oct, 2023, 17:50

[SOLVED] Not able to delete projects

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