Back

[SOLVED] 500 response on every request

  • 0
  • Cloud
darkmess
11 Oct, 2023, 08:08

Now I'm trying to add my domain to the new project and I can't

TL;DR
User experienced a 500 response on every request and sought support. The issue was eventually resolved. The solution involved deleting the old organization and project, troubleshooting through CLI and API, and adding the domain to the new project.
darkmess
11 Oct, 2023, 08:12
D5
11 Oct, 2023, 08:23

Did you have added the domain to another project?

darkmess
11 Oct, 2023, 08:25

Yes it was added to the project that was deleted by the bug I described above

Drake
11 Oct, 2023, 14:50

hmm it might be good to include that in the issue too

Drake
11 Oct, 2023, 15:04

weird...that one should have been deleted because i don't see anything wrong there..

Drake
11 Oct, 2023, 15:05

oh wait nvm

darkmess
11 Oct, 2023, 15:09

Is there any way you can remove the domain from the deleted project on your side?

Drake
11 Oct, 2023, 15:15

have you deleted the broken project yet?

darkmess
11 Oct, 2023, 15:21

I can't delete it because going to settings is a 500 error

darkmess
11 Oct, 2023, 15:22

so I deleted the orgaization where it was

darkmess
11 Oct, 2023, 15:22

it didn't solve the problem and now I don't have access to the project at all

Drake
11 Oct, 2023, 15:39

maybe you can call the delete project API directly?

Drake
11 Oct, 2023, 15:39

or using the CLI

darkmess
12 Oct, 2023, 07:20

I can't delete it using the CLI either

darkmess
12 Oct, 2023, 07:23

The project went into the void and took my domain with it... Is there nothing else that can be done?

Drake
12 Oct, 2023, 17:20

womp...let me look into it.

Drake
13 Oct, 2023, 00:18

so it's really weird you're still able to see the project...i tried to reproduce the problem and, for me, the project was deleted from the new organization when i deleted the old organization. This is the behavior i expect

Drake
13 Oct, 2023, 00:23

did you delete the new organization too?

Drake
13 Oct, 2023, 00:47

i think the jobs for deleting the project didn't actually finish fully because they were killed...

Drake
13 Oct, 2023, 00:54

Would you please DM me your the organization id, domain, and email?

Drake
13 Oct, 2023, 18:01

ok your old project has been purged....except from the cache...

Drake
13 Oct, 2023, 18:01

but you should be able to create the domain now

darkmess
14 Oct, 2023, 07:05

fixed, thanks a lot!

D5
14 Oct, 2023, 08:55

[SOLVED] 500 response on every request

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more