[SOLVED] Appwrite cloud is slow right now?

Got down again. Team is working on solving it

i have this error in my console

Although the status says that Appwrite is working normally it is not possible to use the api and in the console I have the same error 500

Yes, your project is in the affected database

There's a faulty database and it's being fixed right now

I have the similar issue, even I can't able to access my console and I do have lots of important data in the console, any idea how much time will it take to fix that?

Is there any way to get the database backup? There's a event registration data stored on the server which is used by our checkin software to authorize guests at the event, and tomorrow is our event, I'm in need of that data on urgent basis, please help me out

You can use appwrite migrations API. The issue will not last that long

Is there an estimate of how long it will take? @D5 I also have a scheduled launch 😓

Usually it takes an hour but could be extended if it's a big issue

Only some projects are affected. So bad luck on being in the affected database

Should we concerned about any chance of completely losing of data beyond any recovery? or completely opposite that data is safe somewhere in form of backups at appwrite cloud servers

Appwrite cloud does daily backups. If appwrite team makes something wrong, they will restore from backups. However if it's your fault, you will not be able to restore from the backup appwrite team has done

@vishalxtyagi @noothername It should be back now

@yalondpsi

@D5 thank you for the info

Thanks for assisting us! It's back, and I'm back on track.<:appwriterocket:823996226894692403>

Again, not working

How are things now?

Working

Problems with the cloud service, again: POST https://cloud.appwrite.io/v1/account/sessions/email 500 (Internal Server Error) @Steven

Solve now?

If not, send your project ID

Solved, thank you

[SOLVED] Appwrite cloud is slow right now?