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Added domain but cannot verify custom domain

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nishp77
9 Aug, 2023, 17:16

I have my domain created and hits the console login, I have 2 projects which I want with separate subdomain so I added but it can't verify?

sub1.example.com sub2.example.com

TL;DR
User is asking for the best way to access the console and if they can use a subdomain to initialize the SDK. They are also wondering if the verification for the added domain is done by the DNS provider. User mentions that dev.domain.com was not working yesterday but is working today. They ask if they need to wait for DNS records to refresh. User is having trouble verifying a custom domain that they added for 2 separate projects with subdomains. Solution: It is recommended to access the console using the main domain (domain.com) rather than a specific subdomain. The verification for the added domain is typically done by the DNS provider.
nishp77
9 Aug, 2023, 17:16

Added domain but cannot verify custom domain

safwan
9 Aug, 2023, 17:19

DNS records take some time to refresh over the internet. Have you waited for a while?

nishp77
9 Aug, 2023, 17:20

Yes

nishp77
9 Aug, 2023, 17:20

so yesterday dev.domain.com was not working but today it's pointing to my console

nishp77
9 Aug, 2023, 17:21

Is the verification done by the DNS provider?

nishp77
9 Aug, 2023, 17:23

Want to ask you that on client side can i use my subdomain to initialize the SDK?

nishp77
9 Aug, 2023, 17:29

Want ask you the best way to access the console, is it domain.com? or specific sub.domain.com

safwan
9 Aug, 2023, 17:31

depends on your use-case, but any is fine

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