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rate limit error

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AMZ7860
11 May, 2023, 22:11

This endpoint is limited to 10 requests in every 60 minutes per email address. this endpoint rate limitation is on phone session where we specify only phone number and not email id, but the rate limit is showing in docs that 10 requests per email address, and then when i got rate limit 429 error once for phone otp verification i cant send otp to any other number also from any device. means when one user got error any user cant get otp no matter what number or ip ,its getting rate limit error. i think may be because it set to per email address and there is no email address in phone verification session.please fix it or if i am doing something wrong then correct me

TL;DR
User is experiencing a rate limit error (429) when trying to send OTP verification messages. They have tried changing IP, using different mobile numbers and networks, but the error persists for all users. They are requesting assistance in resolving this issue as it seems to be limited to 10 requests per hour per project. The user suggests that the rate limit may be based on email addresses, but they are only using phone numbers for verification. It is suggested that they create an issue on GitHub to address this problem. Solution: The user is advised to create an issue on GitHub to address the rate limit error and clarify if it is based on email addresses
Drake
11 May, 2023, 23:33

It should probably be phone number rather than email. would you please create an issue on github for this?

AMZ7860
12 May, 2023, 08:00

Yes but if its phone number and by mistake its email on docs then also its not working for any other number also.. in simple. One project of appwrite is limited to 10 request per hour for sms otp verification

joeyouss
12 May, 2023, 08:43

This is a duplicate of https://discord.com/channels/564160730845151244/1106342748879061052/1106342748879061052 - keeping the conversation here.

Thanks for opening this, we are going to look into the GH issue you create - if not, I can create one for you

AMZ7860
12 May, 2023, 12:00

yes please create it for me

AMZ7860
12 May, 2023, 12:52

flutter: AppwriteException: general_rate_limit_exceeded, Rate limit for the current endpoint has been exceeded. Please try again after some time. (429) gettting this error message, mention there please, no matter i changed ip and mobile number stillsame error that means 10 request limit per hour per project, so scary..

Drake
12 May, 2023, 15:28

it should definitely match based on IP. do you see the correct IP in Appwrite when you look at your sessions?

AMZ7860
12 May, 2023, 15:33

I changed ip.. i tried with different mobile.. with different network.. but when error came it is for all users

Drake
12 May, 2023, 15:34

again, do you see the correct IP in appwrite when you look at your sessions?

AMZ7860
13 May, 2023, 08:16

Without login how can i see session?

AMZ7860
13 May, 2023, 08:17

At first when there is no limit error .. the ip is correct

Drake
13 May, 2023, 14:02

What do you mean?

Drake
13 May, 2023, 14:03

You can login to the console, click at the top right to go to your account, and look at your sessions

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