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Mails are blocked in some kind of queue

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Arkany
3 May, 2023, 22:35

Hello everybody, Here is my problem. When I use "createVerification" on the client, I dont receive any mail. And when I use this command from the doc "docker compose logs -f appwrite-worker-mails" I can see that my mails are blocked in some kind of queue but I can not see why. Most probably there is a problem with the settings but after a quick check every things seems in order in the env files. For the reference I use Sendgrid as a mail provider.

TL;DR
The user is experiencing an issue where emails sent through the "createVerification" command in the client are not being received. They checked the "appwrite-worker-mails" logs and found that the emails are blocked in a queue. The user suspects a problem with the settings, but everything seems fine in the env files. The mail provider being used is Sendgrid. No solution is provided in the thread.
Drake
3 May, 2023, 22:36

what do you mean they are blocked. it would be helpful if you shared the logs

Arkany
3 May, 2023, 22:42

The content of appwrite-worker-mails ?

Arkany
3 May, 2023, 22:43

It can be a bit big. A sample is it good ?

Arkany
3 May, 2023, 22:44

here is a screenshot

Drake
3 May, 2023, 22:49

on the appwrite side, this looks fine. perhaps you have something misconfigured in sendgrid that's blocking the email or making it end up in spam

Arkany
3 May, 2023, 22:54

ok, I will explore on that side.

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