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DNS Not Working

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β˜… Remi β˜…
7 Jan, 2026, 04:23

Ok so I have my website, but when I try to use a subdomain of that on another site in appwrite, it just gets stuck at generating certtificate, fails every time. I've been trying for so long, I've tried cname and ns verification, neither work.

subdomains have worked inside the site that uses the main domain, but, not others. Have no idea why πŸ˜”

TL;DR
Issue with DNS verification for subdomains on portfolio.flamality.com. Resolution: Remove unnecessary entries on the org domain level and add missing CNAME record for `_acme-challenge.portfolio.flamality.com`. DNS provider is Appwrite. Solution: Remove nameserver wildcard and retry.
8 Jan, 2026, 17:39

Yeah so can I get some help <:pleading:1436372397862420690>

14 Jan, 2026, 18:50

Ok I got one subdomain to work, but now ive been getting another error trying to add another.

DNS verification failed with resolver 8.8.8.8. Domain portfolio.flamality.com is missing CNAME record. (region: New York) Yet it has a cname pointing to appwrite.network

14 Jan, 2026, 22:12

Heyy πŸ‘‹ Let's look into this. Can you share your domain with me?

14 Jan, 2026, 22:12

cc <@1019617205220016128>

14 Jan, 2026, 22:14

(It's late evening for me, but Ill check this in morning.)

15 Jan, 2026, 09:21

<@995390725388771438> We see 4 records at the org domain level. Could you delete the following entries from org -> domains page?

  1. canary.flamality.com
  2. about.flamality.com
  3. portfolio.flamality.com
15 Jan, 2026, 18:14

Alr

16 Jan, 2026, 05:09

yeah nothing changed

16 Jan, 2026, 05:09
16 Jan, 2026, 06:14

Could you add this CNAME record to your DNS provider and retry? CNAME: _acme-challenge.portfolio.flamality.com Value: lydxdxi65yk1nm0tv9.fastly-validations.com

16 Jan, 2026, 06:25

im using appwrite as my dns provider, but yeah

16 Jan, 2026, 06:26

ok wait i think i figured it out

16 Jan, 2026, 06:26

i had a nameserver wildcard for some reason

16 Jan, 2026, 06:28

yeah see now it can find the subdomain

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