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Unreachable console

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Thibault
16 Apr, 2025, 08:28

Hi,

all a a sudden, my console is not reachable any more, and every calls fails from my app in production:

https://cookbooker-api.mesmoustaches.dev/console/

=> {"message":"The requested route was not found. Please refer to the API docs and try again.","code":404,"type":"general_route_not_found","version":"1.6.2"}

It was working fine until now.

I can access to the console through cloud.appwrite.io

I noticed that api endpoint might have changed from cloud.appwrite.io to fra.cloud.appwrite.io, so I reset my dns to lead to this, and appwrite console seems to tell me this is good.

But I still have the same issue.

Again, this dns was set for month, DNS look up still shows me it is well set, so can anyone help me understand what happened?

TL;DR
Developers are facing issues with accessing the console via a custom domain due to a routing error. The app calls are failing in production, and the login with Google functionality is disrupted. Despite changing the API endpoint in the DNS to 'fra.cloud.appwrite.io', the problem persists. It is recommended to avoid using a custom domain for accessing the console.
Eldad
16 Apr, 2025, 08:43

Use the main domain, using a custom domain to access the console is really not recommended

Thibault
16 Apr, 2025, 09:00

I can access console using https://cloud.appwrite.io/console yes, I just don't understand why this was working until now, and then it is not working anymore.

The biggest issue here is that users can't login with google anymore as the redirect url is https://cookbooker-api.mesmoustaches.dev/console/auth ...

And that call fails now

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