Subarnab SadhukhanOriginal post
Web Developer
This morning, after waking up, I noticed that my app displayed an error: "Collection not found." Upon checking the Appwrite dashboard, I was shocked to find that the entire database had disappeared.
This raises serious concerns regarding the reliability of Appwrite, especially when handling data for paid users. If a database can disappear without any action on my end, it becomes difficult for me to trust the platform. More importantly, how can I assure my users that their data is safe and secure when such incidents occur?
Please help me recover my database as soon as possible. I would also appreciate clarity on why this happened and what steps are being taken to prevent such occurrences in the future.
Summary
Developers woke up to find their app displaying a "Collection not found" error and discovered that the entire database was missing from the Appwrite dashboard. Concerns were raised about the platform's reliability and data security for paid users. They are seeking assistance to recover the missing database and want to understand the cause of the issue and preventive measures being taken.
**Solution:** Contact Appwrite support immediately and request assistance in recovering the database. Request clarification on why the incident occurred and inquire about measures being implemented to prevent such occurrences in the future.