I canceled my subscription since a few weeks ago and, Appwrite was still trying to pay me the amount for Pro plan for a few days cuz my card was out of fee.
Today, I recieved a message for Appwrite PRO plan fees. Then, I said no problem i'm gonna continue this month, But when i checked the console, I found that I'm on the FREE plan.
And sure, i can't contact support team cuz i'm on the FREE plan
Hey Ahmed, the subscription for the payment happens at the end of the month so this may lead to your confusion. If you still think this is a mistake you can reach out to our support team. I'll share an email on DM.
Recommended threads
- Trying to add a Log out/Sign out button
Trying to add a sign out button, using Expo, trying to end the session but after MANY attempts, i am unable to do so, export const returnSessions = async () => ...
- Images not all loading
Hi on my website some images, especially on the home page aren't loading. A url like this does not load https://appwrite.vrtuhub.com/v1/storage/buckets/tech/fi...
- Environment variable for sentry missing ...
I set the variables in the .env as follow: _APP_LOGGING_PROVIDER=sentry _APP_LOGGING_CONFIG=FIRST;SECOND Then I recreated the container with `docker compose u...