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I never receive emails from account.createRecovery

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dammoer
27 Sep, 2024, 12:21

Hi community,

Actually, I'm testing the password recovery feature and everything goes well at the beginning. It returns me an object : "$createdAt": "2024-09-27T12:09:11.992+00:00" ​ "$id": "xxxxxxx" expire: "2024-09-27T13:09:11.991+00:00" secret: "" userId: "xxxxxx" The email is valid, the URL is the same domain that I added to the platform.

The recovery.create is created and I can see it in the User's Activity tab. No error message, but I wait for the email and nothing happen. I tried with different users, with different email providers and nothing happened.

What do you think is wrong ?

TL;DR
Developers are not receiving emails from account.createRecovery despite successful creation and valid details. SPAM folder has been checked. The issue persists even after trying with different users and email providers. Solution: Double-check email configuration settings and ensure proper email integration with the platform. Test with a different email service provider to see if emails are being blocked.
dammoer
27 Sep, 2024, 12:25

I will add that I checked the SPAM folder. It's empty.

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