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Attribute stuck at processing status

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fernandoxlr
18 Mar, 2024, 14:02

I have a function that creates chat rooms daily, sometimes this is happening, and because of that the chat room is not working. I'm using the current appwrite version 1.4.13.

Is this normal? I mean, because of that my application will always have broken chats.

TL;DR
Attribute processing can be delayed for up to 2 hours due to backups on Appwrite cloud. If it's processing for longer or failed unexpectedly, it will require investigation. This delay may affect chat room creation, causing them not to work. Update to Appwrite version 1.4.13 to potentially resolve this issue.
D5
18 Mar, 2024, 14:40

Self-hosted or appwrite cloud? (https://cloud.appwrite.io)

Steven
18 Mar, 2024, 14:55

On cloud, some projects might experience delays when creating collections, attributes, etc up to 2 hours. This is due to backups which block all these types of operations while it processes.

If it's processing for over 2 hours it may have failed unexpectedly. I'm not sure why. It would take time to troubleshoot and investigate

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