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Bandwidth limit reached, I upgraded my free plan to pro. However, it still says limit reached?

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Ramen
7 Mar, 2024, 17:06

My app stopped working, so I had to purchase pro plan, however even after purchasing it says bandwidth limit error. Please help

TL;DR
Bandwidth limit issue even after upgrading to Pro plan due to recent traffic surge. Developers investigating. Developers requesting organization ID. Solution pending.
Arman
7 Mar, 2024, 17:15

Hey @Ramen thank you for bringing this up, can you tell us what's you API response? cc @Eldad @dlohani

Mereibek
7 Mar, 2024, 17:15
Ramen
7 Mar, 2024, 17:17

My partner send it ^^

Ramen
7 Mar, 2024, 17:18

Let me know how I can resolve this issue @Eldad @dlohani @Arman

Arman
7 Mar, 2024, 17:20

Got it 👍 Checking with the team

Mereibek
7 Mar, 2024, 17:21

@Arman do u need the Id or something?

Arman
7 Mar, 2024, 17:22

Yes, can you share the organizationId?

Ramen
7 Mar, 2024, 17:24

659fcc93d6977817bbb8

Ramen
7 Mar, 2024, 17:24

This is the opbrhub organazation id

Ramen
7 Mar, 2024, 17:25

Thank you for looking into this, we made a major update last night and once announced, we got a ton of traffic

Arman
7 Mar, 2024, 17:30

Don't worry we are looking into this ASAP 💪

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