Skip to content
Start project
Back

Bandwidth limit reached, I upgraded my free plan to pro. However, it still says limit reached?

  • 0
  • Web
  • Cloud
View on Discord
Ramen
7 Mar, 2024, 17:06

My app stopped working, so I had to purchase pro plan, however even after purchasing it says bandwidth limit error. Please help

TL;DR
Bandwidth limit issue even after upgrading to Pro plan due to recent traffic surge. Developers investigating. Developers requesting organization ID. Solution pending.
Arman
7 Mar, 2024, 17:15

Hey @Ramen thank you for bringing this up, can you tell us what's you API response? cc @Eldad @dlohani

Mereibek
7 Mar, 2024, 17:15
Ramen
7 Mar, 2024, 17:17

My partner send it ^^

Ramen
7 Mar, 2024, 17:18

Let me know how I can resolve this issue @Eldad @dlohani @Arman

Arman
7 Mar, 2024, 17:20

Got it 👍 Checking with the team

Mereibek
7 Mar, 2024, 17:21

@Arman do u need the Id or something?

Arman
7 Mar, 2024, 17:22

Yes, can you share the organizationId?

Ramen
7 Mar, 2024, 17:24

659fcc93d6977817bbb8

Ramen
7 Mar, 2024, 17:24

This is the opbrhub organazation id

Ramen
7 Mar, 2024, 17:25

Thank you for looking into this, we made a major update last night and once announced, we got a ton of traffic

Arman
7 Mar, 2024, 17:30

Don't worry we are looking into this ASAP 💪

Reply

Reply to this thread by joining our Discord

Reply on Discord

Recommended threads

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more