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Support request in Cloud is bugged

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  • Cloud
Sonicviz
30 Jan, 2024, 12:20

Upgraded to Pro Plan and submitted a support request. Didn't choose a project as it shows "optional", added my message but got the following error popup on submission. Also would be good to be able to choose projects via organisation/plan, as there's no inidication in the list I could see as to which plan the projects are on. I have a bunch of free plan projects i was using to learn, and when I upgraded (currently trial) it created a new organisation but I don't have any projects listed there currently.

TL;DR
Support request was sent after upgrading to Pro Plan, but encountered an error when submitting. It would be helpful to have a way to choose projects based on organization/plan. There are free plan projects for learning, but they are not listed under the new organization created during the upgrade. No solution provided.
Sonicviz
30 Jan, 2024, 12:39

Hmmm...just tried again and it worked this time.

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