Back

[SOLVED] URGENT I NEED HELPP WHY MY ALL PROJECT DELETED?

  • 0
  • Cloud
Mosh Ontong
26 Nov, 2023, 01:43

As you can see in the picture it shows to create project

TL;DR
User encountered an error while redeploying a function and now all their projects have been deleted. They tried refreshing the collection and clicking on different collections but received an error stating the project ID does not exist. The issue was debugged and it was found that the server-side cache failed. Updating the username resolved the problem. Solution: Update the username to refresh the account object cache and restore the projects.
Eldad
26 Nov, 2023, 01:44

Hey, are you sure you're logged in with your correct user account?

Mosh Ontong
26 Nov, 2023, 01:44

Yes

Mosh Ontong
26 Nov, 2023, 01:44

I just click my database

Eldad
26 Nov, 2023, 01:44

Might be best to look at the account page

Mosh Ontong
26 Nov, 2023, 01:44

then it said 500 internal error

Mosh Ontong
26 Nov, 2023, 01:44

so I just refresh it

Mosh Ontong
26 Nov, 2023, 01:45

then this is the result

Mosh Ontong
26 Nov, 2023, 01:45

it said that the PROJECT ID IS NOT EXIST

Mosh Ontong
26 Nov, 2023, 01:45

then I refresh it again

Mosh Ontong
26 Nov, 2023, 01:45

then this is the final result

Eldad
26 Nov, 2023, 01:45

what happens if you go directly to: https://cloud.appwrite.io ?

Mosh Ontong
26 Nov, 2023, 01:45

same result

Mosh Ontong
26 Nov, 2023, 01:45

it automatically redirect to that page

Eldad
26 Nov, 2023, 01:45

can you share your user ID? you can also DM it to me

Mosh Ontong
26 Nov, 2023, 01:45

I have a organization for my freelance huhuhu

Mosh Ontong
26 Nov, 2023, 01:59

[SOLVED] URGENT I NEED HELPP WHY MY ALL PROJECT DELETED?

Eldad
26 Nov, 2023, 02:00

Update: We debugged the issue on DMs. It seems like the server side-cache failed. After updating the user name the account object cache got purged and new copy was set in memory which solved the problem.

Eldad
26 Nov, 2023, 02:04

Update 2: I informed our engineering team to take a deeper look at the problem.

Drake
26 Nov, 2023, 02:35

You were in a project and clicked databases in the left side menu?

Mosh Ontong
26 Nov, 2023, 12:29

This is step what I did:

  1. Since I encountered some error on my function : https://discord.com/channels/564160730845151244/1177946244878970911 . I redeploy it again.
  2. Navigate particular Collection.
  3. Create Document from client side
  4. Refresh collection But I did not receive any new data so I reclick some collection. Then it gives me an Error status code then I refresh it again then it said that This Project ID is not exist on my account.
Mosh Ontong
26 Nov, 2023, 12:30

thats what I can recall

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more