Back

[SOLVED] The current user has been blocked

  • 0
  • Web
  • Cloud
Kenny
15 Sep, 2023, 01:39

I'm trying to migrate some of my simple projects from self hosting to cloud, and while trying to do that I noticed that my account I had created awhile back is now saying "The current user has been blocked". Had I done something? I can't sign up with this account as it says "A user with this email already exists in your project".

TL;DR
The user received a "The current user has been blocked" error message while trying to migrate projects from self hosting to the cloud. Another user in the support thread realized that they had blocked the account by accident and promptly unblocked it. The issue was resolved. Additionally, a question was raised about why an account is marked as "Blocked" when it is deleted.
Drake
15 Sep, 2023, 01:40

Did you try to delete your cloud account?

Kenny
15 Sep, 2023, 01:40

I don't think so? Not sure why I would.

Drake
15 Sep, 2023, 01:40

Can you DM me your email?

Drake
15 Sep, 2023, 01:54

What are you doing to trigger that blocked error?

Kenny
15 Sep, 2023, 02:06

logging in

Kenny
15 Sep, 2023, 02:07
darShan
15 Sep, 2023, 08:52

On a different note, why is an account marked as 'Blocked' when it is deleted? πŸ‘€ I've seen this behaviour as well.

Drake
15 Sep, 2023, 16:44

to prevent someone else from registering with the same account info and possibly gaining access. same behavior happens for your Appwrite projects

Kenny
21 Sep, 2023, 21:15

@Christy Jacob I know y'all've been busy just seeing if you got my email about unblocked.

Christy Jacob
22 Sep, 2023, 10:23

Hey Kenny, I don't think I've received your email yet.

Kenny
22 Sep, 2023, 12:28
Kenny
22 Sep, 2023, 12:28

Have I mistyped it?

Christy Jacob
22 Sep, 2023, 12:31

Looks like your email ended up in my spam. Let me unblock you πŸ‘

D5
22 Sep, 2023, 12:35

That happens a lot πŸ˜…

Christy Jacob
22 Sep, 2023, 12:36

I have unblocked the account. Please check now

Christy Jacob
22 Sep, 2023, 12:37

yea, I think its because of the nature of those emails.

Kenny
22 Sep, 2023, 13:07

Heart breaking :( Thanks for unblocking!

Christy Jacob
22 Sep, 2023, 13:33

no worries πŸ‘Œ Thanks for the ping.. Else would've missed it

Kenny
22 Sep, 2023, 13:35

[SOLVED] The current user has been blocked

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get community support by joining our Discord server.

Join Discord

Get premium support

Join Appwrite Pro and get email support from our team.

Learn more