Rank 5: Hypervisor
Not sure why getting this error? Even though we are far fetch from reaching user limit, we are still in development phase possibly we would be have 5 account max...
Votes
0
Replies
16
Participants
Unknown
Messages
17
Rank 5: Hypervisor
Not sure why getting this error? Even though we are far fetch from reaching user limit, we are still in development phase possibly we would be have 5 account max...
Whats your project ID?
Rank 5: Hypervisor
646be9bdedf16348a634
Is your organization PRO or Free?
Rank 5: Hypervisor
it's free for now
Are you the only member in your organization?
Rank 5: Hypervisor
nope there is another member, I am there just as Dev,
I see.
I think your project might be marked as Pro. Free organizations cannot have more than 1 member.
Most likely your organization ran under free trail until now.
Another possibility is that you started your organization before billing was added to Cloud.
Rank 5: Hypervisor
yaa started orgination 3 month back... in Nov and till last Night eveything was fine...
Makes sense. Due to billing, its not possible to have free organization with multiple members. You will need to remove members from your organization to downgrade, or upgrade to Pro
Rank 5: Hypervisor
oh, got it... atleast it should have been somewhere indicated in Dashboard or better automactially remove all the invites just keep the Owner would have been ideal approach as it caused confusion for a moement... no worries will try to remove memeber and see if it works or not
Rank 5: Hypervisor
To downgrade, you need to change the plan back to starter in billing tab of your organization.
Thanks for feedback 🙏 cc @Carla
Thanks for the feedback, as Matej suggested, yes this is due to billing limitations, sorry it caught you by surprise we did send at least 3 emails about grace period being over soon and extended it by extra 14 days.
Rank 5: Hypervisor
no worries thank you... can understand as Job might have run last night as remember today is 14 Feb...
btw as you came here just leaving feedback that we started our project with Appwrite... however in mid of the project we had to move to Supabase we started noticing that there is sever limitation related to Relationship as our project heavily needed it...
Just leaving feedback that,