Unable to send mail

unable to send mails. even smtp is correctly configured

TypeScript

govind@e2e-106-149:~/appwrite$ docker compose logs -f appwrite-worker-mails
appwrite-worker-mails  | [Worker] Worker 0 is ready!
appwrite-worker-mails  | Worker mails  started
appwrite-worker-mails  | [Job] Received Job (65b217a8d5b5d4.10007191).
appwrite-worker-mails  | [Job] (65b217a8d5b5d4.10007191) failed to run.
appwrite-worker-mails  | [Job] (65b217a8d5b5d4.10007191) Error sending mail: SMTP Error: The following recipients failed: certs@appwrite.io: <team@appwrite.io>: Sender address rejected: not owned by user something@codemantalks.com
appwrite-worker-mails  |
appwrite-worker-mails  | [Error] Type: Exception
appwrite-worker-mails  | [Error] Message: Error sending mail: SMTP Error: The following recipients failed: certs@appwrite.io: <team@appwrite.io>: Sender address rejected: not owned by user something@codemantalks.com
appwrite-worker-mails  |
appwrite-worker-mails  | [Error] File: /usr/src/code/src/Appwrite/Platform/Workers/Mails.php
appwrite-worker-mails  | [Error] Line: 96
appwrite-worker-mails  | [Job] Received Job (65b217ba961533.91260033).
appwrite-worker-mails  | [Job] (65b217ba961533.91260033) failed to run.
appwrite-worker-mails  | [Job] (65b217ba961533.91260033) Error sending mail: SMTP Error: The following recipients failed: amoldeshmukh683@gmail.com: <team@appwrite.io>: Sender address rejected: not owned by user something@codemantalks.com
appwrite-worker-mails  |
appwrite-worker-mails  | [Error] Type: Exception
appwrite-worker-mails  | [Error] Message: Error sending mail: SMTP Error: The following recipients failed: amoldeshmukh683@gmail.com: <team@appwrite.io>: Sender address rejected: not owned by user something@codemantalks.com
appwrite-worker-mails  |
appwrite-worker-mails  | [Error] File: /usr/src/code/src/Appwrite/Platform/Workers/Mails.php
appwrite-worker-mails  | [Error] Line: 96

TL;DR

The developer is unable to send emails through their SMTP provider. They have verified that the SMTP is correctly configured, but the emails are still not sending. The error message suggests that the sender address is rejected because it is not owned by the user. The developer should change the system email environment variable to the correct address (`something@codemantalks.com`). The issue is not with Appwrite, but rather with the SMTP provider.

Appwrite is working fine. This is a problem with your SMTP provider

You might want to change your system email environment variable. It might still be set to team@appwrite.io

Noo it's same email address

something@codemantalks.com

Verify the environment variable using docker compose exec appwrite vars

_APP_ENV=production
_APP_LOCALE=
_APP_OPTIONS_ABUSE=
_APP_OPTIONS_FORCE_HTTPS=
_APP_OPTIONS_FUNCTIONS_FORCE_HTTPS=
_APP_OPTIONS_ROUTER_PROTECTION=
_APP_OPENSSL_KEY_V1=your-secret-key
_APP_DOMAIN=
_APP_DOMAIN_FUNCTIONS=
_APP_DOMAIN_TARGET=
_APP_CONSOLE_WHITELIST_ROOT=
_APP_CONSOLE_WHITELIST_EMAILS=
_APP_CONSOLE_WHITELIST_IPS=
_APP_SYSTEM_EMAIL_NAME=Appwrite
_APP_SYSTEM_EMAIL_ADDRESS=something@codemantalks.com
_APP_SYSTEM_RESPONSE_FORMAT=
_APP_SYSTEM_SECURITY_EMAIL_ADDRESS=
_APP_USAGE_STATS=
_APP_LOGGING_PROVIDER=
_APP_LOGGING_CONFIG=
_APP_USAGE_AGGREGATION_INTERVAL=
_APP_USAGE_TIMESERIES_INTERVAL=
_APP_USAGE_DATABASE_INTERVAL=
_APP_WORKER_PER_CORE=6
_APP_REDIS_HOST=redis
_APP_REDIS_PORT=6379
_APP_REDIS_USER=
_APP_REDIS_PASS=
_APP_DB_HOST=
_APP_DB_PORT=
_APP_DB_SCHEMA=
_APP_DB_USER=
_APP_DB_PASS=
_APP_DB_ROOT_PASS=
_APP_INFLUXDB_HOST=
_APP_INFLUXDB_PORT=
_APP_STATSD_HOST=
_APP_STATSD_PORT=
_APP_SMTP_HOST=smtp.hostinger.com
_APP_SMTP_PORT=465
_APP_SMTP_SECURE=ssl
_APP_SMTP_USERNAME=something@codemantalks.com
_APP_SMTP_PASSWORD=***********

everything seems correct right ?

Reply

Reply to this thread by joining our Discord

Reply on Discord

Need support?

Join our Discord

Get premium support

Unable to send mail

Recommended threads

Need support?

Join our Discord

Get premium support