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The current project has exceeded the maximum number of users.

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  • Self Hosted
ǝpısdn
10 Nov, 2023, 20:42

I'm new in appwrite and, after deploying Docker image : docker run -it --rm --volume /var/run/docker.sock:/var/run/docker.sock --volume "$(pwd)"/appwrite:/usr/src/code/appwrite:rw --entrypoint="install" appwrite/appwrite:1.4.11

I can't create any account in Sign up page.

Where can I enter the number of authorised accounts?

Thanks !

TL;DR
The user is experiencing an issue where the current project has exceeded the maximum number of users. They tried reinstalling on a different operating system and disabling the WHITELIST_ROOT, but the problem remains. They also tried running a command to enable additional registrations, but it did not work. The solution is to update the console root environment variable with the desired number of authorized accounts. They can find more information on how to do this in the Appwrite documentation.
Drake
10 Nov, 2023, 21:53

You may have had an older instance 🧐 you can enable additional registrations by updating the console root environment variable: https://appwrite.io/docs/advanced/self-hosting/environment-variables#general

ǝpısdn
10 Nov, 2023, 22:06

Hi, thanks for your answer. What variable are we talking about? I've seen this list, but I can't see how to give it a new number of authorised accounts.

Drake
10 Nov, 2023, 22:07

_APP_CONSOLE_WHITELIST_ROOT

ǝpısdn
10 Nov, 2023, 22:46

I try this command but it still doesn't work:

docker run -it --rm --volume /var/run/docker.sock:/var/run/docker.sock --volume "$(pwd)"/appwrite:/usr/src/code/appwrite:rw -e _APP_CONSOLE_WHITELIST_ROOT=enabled --entrypoint="install" appwrite/appwrite:1.4.11

Drake
10 Nov, 2023, 22:46

No please read the top of the page...

ǝpısdn
10 Nov, 2023, 22:51

Yes, the .env in the directory appwrite is : _APP_CONSOLE_WHITELIST_ROOT=enabled

ǝpısdn
10 Nov, 2023, 22:52

i make another docker compose up -d

ǝpısdn
10 Nov, 2023, 22:52

biut still with the same error

Drake
10 Nov, 2023, 22:52

From the docs:

When enabled only 1 user will be able to use the registration form.

ǝpısdn
10 Nov, 2023, 22:53

Yes i see, but still with the same error

Drake
10 Nov, 2023, 22:53

You have to disable it......

ǝpısdn
10 Nov, 2023, 22:54

it was disabled before :x Still in error when disabled

Drake
10 Nov, 2023, 22:55

And you ran docker compose up -d after changing it to disabled?

ǝpısdn
10 Nov, 2023, 22:55

yes

Drake
10 Nov, 2023, 23:02

What's the output of docker compose exec appwrite vars | grep WHITELIST_ROOT?

ǝpısdn
11 Nov, 2023, 14:34

Hi, the problem only occur in my macbook m2, i reinstall all in a windows and install works. WHITELIST_ROOT was disabled, but i notice one image is not functionnal (21/22). For now i try appwrite on windows. Thanks for help

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