ResolvedCloud

[SOLVED] Error when migrating from self-hosted to cloud

Dec 27, 2023, 17:21

View on Discord

Votes

Replies

Participants

Unknown

Messages

alixOriginal post

Rank 1: Thread

Sep 21, 2023, 19:52

Well, the entering the last IP in the browser url input : 213.32.89.115 definetly redirects to the Appwrite login page, I maybe have some kind of screw up in my DNS config ?

Summary

The user was experiencing an error when migrating from self-hosted to the cloud. Another user suggested appending "v1" to the end of the URL, which solved the problem. The solution provided was to go to Cloud, open the empty project or create a new one, go to Settings, go to Migrations, click Import data, and complete the wizard. The original user then provided the exact steps they took and the error they encountered. The problem seems to persist despite the attempted solution. The user shared some logs and asked for further clarification. The thread ends with a suggestion to check the DNS configuration.

Moderator

Sep 21, 2023, 19:58

I think it should be fine. Have you upgraded to another Appwrite version previously?

alix

Rank 1: Thread

Sep 21, 2023, 20:00

yes, just before trying to migrate actually. I was running 1.4.1, tried to deploy to cloud, faced the same problem. So I thougth I could upgrade my installation to see if it could be the root of the problem. Without success. I didn't reboot the server since the upgrade, should I try this ?

alix

Rank 1: Thread

Sep 21, 2023, 20:05

just rebooted, tried the migration again, here are the logs (much more concise)

alix

Rank 1: Thread

Sep 21, 2023, 20:06

Plain text

appwrite  | Worker 5 started successfully
appwrite  | [Setup] - Server database init started...
appwrite  | [Setup] - Creating database: appwrite...
appwrite  | [Setup] - Server database init completed...
appwrite  | Server started successfully (max payload is 6,291,456 bytes)
appwrite  | Master pid 1, manager pid 1
appwrite  | Worker 1 started successfully
appwrite  | [Error] Timestamp: 2023-09-21T20:03:44+00:00
appwrite  | [Error] Method: GET
appwrite  | [Error] URL: /v1/migrations/firebase/projects
appwrite  | [Error] Type: Appwrite\Extend\Exception
appwrite  | [Error] Message: The identity could not be found. Please sign in with OAuth provider to create identity first.
appwrite  | [Error] File: /usr/src/code/app/controllers/api/migrations.php
appwrite  | [Error] Line: 763```

alix

Rank 1: Thread

Sep 21, 2023, 20:08

URL: /v1/migrations/firebase/projects line looks so weird to me, it is not a migration from firebase 🤔

Moderator

Sep 21, 2023, 20:18

Did you have run migration command?

alix

Rank 1: Thread

Sep 21, 2023, 20:20

yes

alix

Rank 1: Thread

Sep 21, 2023, 20:20

without any error

alix

Rank 1: Thread

Sep 21, 2023, 20:21

my data shows up nicely in my dashboard and my app conected to it runs without any flaw

alix

Rank 1: Thread

Sep 21, 2023, 20:22

this what I see when attempting to migrate, the numbers look sound

Christy Jacob

Sep 21, 2023, 20:29

@IOnic please take a look here 👀

alix

Rank 1: Thread

Sep 21, 2023, 20:31

Sincerely sorry to bring up such a crappy problem 😦 If you need anything, do not hesitate, the data here has nothing confidential at all if you need to reproduce or what

alix

Rank 1: Thread

Sep 25, 2023, 19:30

No news here I guess?

Drake

Oct 5, 2023, 16:52

so what happens when you click create?

alix

Rank 1: Thread

Oct 5, 2023, 17:46

Exact same behaviour as before ⬆️ I click create, the buttons gets grey, and after a few seconds it becomes red again. No logs related to this operation when I run docker compose logs appwrite. Only an error in the browser console (attached screenshot)

Drake

Oct 5, 2023, 18:03

Can you clarify the exact steps you're taking?

alix

Rank 1: Thread

Oct 5, 2023, 18:33

I go on my Appwrite instance https://appwrite.kronikle.eu
I select one my projects and go Settings > Migrations > Deploy to Cloud
I get redirected to Appwrite with form to choose an exisitng project or create a new one, I choose to create a new one
I then select to import everything (users, tables, files, etc...)
I click Create
and then nothing, Create becomes clickable again, I get a few errors in the console, an empty project is created in Appwrite Cloud

Drake

Oct 5, 2023, 18:49

I think you might be running into this bug: https://github.com/appwrite/appwrite/issues/6336

would you please try:

go to Cloud
open the empty project you want to migrate into or create a new project
go to Settings
go to Migrations
clikc Import data
go through the wizard.

alix

Rank 1: Thread

Oct 5, 2023, 19:55

It worked perfectly !

alix

Rank 1: Thread

Oct 5, 2023, 19:55

Thanks so much I didn't know I could do it this way

Moderator

Oct 5, 2023, 20:15

[SOLVED] Error when migrating from self-hosted to cloud

Wintermutation

Rank 2: Process

Oct 8, 2023, 03:21

I'm still having this problem

Moderator

Oct 8, 2023, 12:06

Please create a new post and also make sure your selected all scopes in API key section

Wintermutation

Rank 2: Process

Oct 9, 2023, 03:36

Actually I think I'm good. For posterity I think both my and the OP's problem can be solved by putting v1 at the end of the url, e.g. https://appwrite.kronikle.eu/v1

[SOLVED] Error when migrating from self-hosted to cloud

Need support?_