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Receiving "blank" emails at intervals

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  • Self Hosted
Screentapper
11 Sep, 2023, 09:05

We have a self-hosted Appwrite installation, recently upgraded to 1.4.2. SMTP server details have been assigned to .env, so email works fine. At certain intervals, that seem to be a few days apart, we receiving an email message with the following properties:

  • The email is from the Appwrite admin account
  • The email subject is empty
  • The email body only contains: {{body}};

Is there a way I can find out why these emails are being sent?

There's no information about this in the appwrite-worker-mails logs.

PS: Can you please consider adding the following tags to the Support channel? email and docs

TL;DR
User is receiving blank emails at certain intervals from the Appwrite admin account. The email subject is empty and the body only contains "{{body}}". User wants to know why these emails are being sent. They have checked the appwrite-worker-mails logs but found no information. Solution: Investigate the appwrite logs for any relevant information about the emails being sent, check for any error messages or unusual activity, review any scheduled tasks or cron jobs in appwrite, and ensure configurations are correct. User also requests adding "email" and "docs" tags to the Support channel.
hamed
11 Sep, 2023, 21:42

Couldn't be a ghost in the shell 😅

hamed
11 Sep, 2023, 21:46

to investigate the cause of these emails, you can start by reviewing the appwrite logs for any relevant information about the emails being sent and checking for any error messages or unusual activity around the times when these emails are generated. Additionally, examine any scheduled tasks or cron jobs within appwrite that might be triggering these emails unintentionally and ensure their configurations are set up correctly

Drake
11 Sep, 2023, 22:35

I would check the docker logs for the appwrite-worker-mails container. That container logs every mail that is sent.

Screentapper
17 Sep, 2023, 19:09

Thanks, waiting for another blank mail to be sent and then check it again...

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