users.*.verification.*.updateis not triggering the function

Hello, I'm trying to do so automations with costume functions but the event: users..verification..update is not triggering the function. What I want to do is after the User verifies the account I wanna create a record in other table. But the problem is that when I verify an account thought Appwrite is not triggering ne function

Did I do something wrong?

p.s users.*.create for example is working

if...you're doing some actions on cloud, this might directly affect you https://discord.com/channels/564160730845151244/1102936099745177700/1117863004097228880

any errors?

you said it is not triggering but any errors shown that can help us debug?

(since the issue only affects the projects on one of the databases)

Yes I'm using cloud to verify the account. Actually I think this makes sense because I just talked with Flutter Dev and they verified the account through the mobile app and it did trigger the event

makes sense