Account blocked!

This is when you try to login into your appwrite cloud account?

TL;DR

Account is blocked, user tried to contact support but received no response. They created a new account with a different email, but that also got blocked. Support suggests deleting the account from the Appwrite dashboard and creating a new one. User confirms they already tried that but it didn't work. Support suggests trying to create a new project or recovering the password. Solution: Try creating a new project and/or recovering the password.

yes, via github, and when I try to recover my password

Did you have deleted the account from console?

nope, I`ve created the account, tried to create a project, got a 500 error and my account got blocked

That's weird

can you delete it? I can create a new one if necessary

But you didn't have touched something else?

just tried to create a new project called test

Try creating a new account

via github?

Yes, or email

user already exists with that email

That should happen when you delete the account from appwrite dashboard, but not after doing the steps you mentioned 👀

Did you had any previous projects?

nope

would you please DM me your email?

just did!

when was this?

I think maybr 15 days ago

maybe

oye...it would have been good to create a support post sooner...

I tried to contact you guys from the website, but no response

ya...email isn't the best channel...

any news?

I can confirm your account is blocked. You'll need to create an account with a different email

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