MattOriginal post
Web Developer
I emailed appwrite support several days ago regarding one of my collections returning a 404 in the web interface.
I decided to spin up a new project/database while I waited and ironically this new project experienced the same issue just 30 minutes after getting a response to that email.
I appreciate that I am currently on a free plan. However I am a little disappointed that what I suspect is a platform bug wasn't taken more seriously by the email agent who simply advised that I either pay for email support or join Discord.
Please advise on how to raise this bug for resolution, since it has now effected to separate project's collections.
Summary
Cloud Collections are returning 404 errors for multiple developers. A user reached out to appwrite support about the issue and received a suggestion to upgrade support or join Discord. The bug seems to be affecting multiple projects.