Abuse policy

Appwrite is committed to providing a fair, secure, and high-quality experience for all users. This Abuse Policy, as part of our overall Fair Use Policy, outlines unacceptable behaviors and the steps you can take to report any suspected abuse. Our goal is to maintain a safe environment where everyone can build, innovate, and collaborate without fear of harmful or illegal activity.

Prohibited activities

The following actions are prohibited on the Appwrite platform and may lead to immediate suspension or termination:

  • Illegal and harmful content: Sharing any content that is illegal, infringing (e.g., copyright infringement), harmful, threatening, defamatory, obscene, harassing, or otherwise objectionable. This includes distributing malware, viruses, or any malicious code.

  • Unauthorized access and disruption: Accessing or attempting to access any system, data, or account without authorization. This includes:

    • Hacking

    • Penetration testing without approval

    • Denial-of-Service (DoS) attacks

    • Disrupting Appwrite Cloud's integrity or performance (e.g., excessive resource usage, unauthorized load testing)

  • Deceptive practices: Engaging in any fraudulent or deceptive activity, such as:

    • Phishing

    • Misleading others

    • Circumventing payment obligations

  • Unsolicited communications: Sending spam, unauthorized advertising, or any form of improper solicitation.

  • Misuse of resources:

    • Using Appwrite Cloud for cryptocurrency mining without authorization

    • Violating any applicable laws or regulations

    • Using the Education plan for non-educational or commercial purposes

Reporting Abuse

If you observe or suspect any prohibited activity, please report it as soon as possible to abuse@appwrite.io.

Please include any relevant details (e.g., specific URLs, project IDs, or screenshots) so that we can effectively investigate and address the issue. We will review each report confidentially and take any necessary actions, which may include account suspension, service termination, or referral to law enforcement.